Fully Managed Staffing Solutions
Outsource your freight operations to our Fully Managed Staffing Solution powered by AI
Increase your team's efficiency by significantly reducing clerical, redundant, and manual tasks
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HOW ARE WE DIFFERENT
Why our Fully Managed Staffing Solution is the clear choice
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JOBS THAT WE STAFF UP
Tailored Staffing Solutions for a Diverse Range of Job Profiles
Our extensive pool of agents is equipped to handle a broad spectrum of job profiles, ensuring that we meet the unique staffing needs of every client.
Tier 1 (Junior)
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Tier 2 (Mid-Level)
Tier 3 (Senior)
Everything in Tier 2, plus:
Tier 1 (Junior)
Tier 2 (Mid-Level)
Everything in Tier 1, plus:
Tier 3 (Senior)
Everything in Tier 2, plus:
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Tier 3 (Senior)
EMPOWERED BY TECHNOLOGY
Our Expedock agents are trained to utilize our AI to process jobs quicker and more efficiently
Integrate our AI into your day-to-day processes to allow our agents to work faster and more efficiently. Our specialized onboarding managers will review your processes and recommend how we can effectively cut down processing time.
FULL VISIBILITY ON AGENT PRODUCTIVITY
Real Time Visibility and Task Management Dashboards
Optimize task management with real-time overviews
Easily track the status, deadlines, and priority levels of each of your BPO team’s tasks to ensure nothing slips through the cracks and deadlines are consistently met.
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Boost employee productivity with live KPI and SLA monitoring
Our dashboards provide real-time insights into the product, showing accuracy, output, and time utilization per individual or per team.
SCALABLE AND FLEXIBLE
Expedock provides a reliable staffing solution that keeps up with your business' needs
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Worldwide Coverage
We are flexible to your timezone and business needs. Our global flexibility means you get an agent assigned no matter the timezone.
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Full Time Coverage
Leaves and attrition are fully integrated into our business model. Back up is always ready to step in and maintain seamless operations in any situation.
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Continuous Training
Your agent undergoes continuous training to ensure they are fully up-to-date with your Standard Operating Procedures at all times.
How It Works
Get started in 4 weeks
We set up everything for you - including recruitment, training, and onboarding - within just 4 weeks!
Customer Success Stories
What Our Customers Say About Us
Talk to an Expedock Consultant
Let us help you optimize business processes and deliver unrivaled customer experience to your clients.