FCL AP Invoices Automation
Reallocate Your FCL Team to Customer Service
✔ Extract, audit, and post invoices at 99.97% accuracy
✔ Automate discrepancy and exception flagging
✔ Cover 100% of use cases you need
Trusted By Air, Ocean, Import, and Export Freight Forwarders Globally
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per week, per employee
saved per year
We used a different AP provider for a few months before Expedock. They had low accuracy and a lot of cases they could not support. Expedock was able to automate complex cases and documents based on our flow chart and process.
Lorenzo Giusti
General Manager, Alisped
per month, per employee
saved per year
It’s been amazing. I never miss billing an invoice anymore. I have a report of all the invoices I need to bill, and all the charges are already there. All I need to do is post it! It saves me 5-10 minutes for each invoice.
Imelda Melena
Import Traffic Specialist, ClearFreight Los Angeles
How We Benefit Your Teams
We Speed Up Your Accounts Payable Process
For Accounting Teams
Stop spending time chasing after your operators
For Finance Teams
Have a clear view of P&L and margin per shipment
For Operations Teams
Manage by exceptions, allowing more time for customer service
Expedock Process
See How It Works
- The entry, reconciliation, and posting takes 1 min of your operator’s time to forward us
- Expedock uses References Keys to find the right shipments on your Transportation Management System.
- The invoice will be reconciled against accrual for the corresponding shipment.
- Expedock will enter and post based on an agreed upon standard operating procedure.
- The manager and operator receives a copy of all shipments without accruals through daily reports.
- Expedock will alert the operator and manager if there’s no shipment found on your Transportation Management System.
- Expedock or your team creates the Shipment.
What Makes Us Different
We Ensure 99.97% Accuracy and 100% Automation Coverage for Accounts Payable
to your process
Only when totals match
of multiple invoices
processing
monthly statements
Discrepancy and Margins
for payables
coverage
Only for simple invoices with totals matched
Provider
Integration
Integrate With Any TMS You Use
Frequently Asked Questions
How does Expedock work?
Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).
All you have to do is forward your documents to Expedock and we will take care of the rest!
What happens when there is no shipment found?
We notify your team via email that no shipment was found based on the reference keys available on the invoice. For most of our customers, we usually create the shipment for you as long as we have access to the pre-alert document packet.
What happens when there are no accruals?
We flag that there was no accrual upon reconciliation for a particular shipment under a particular operator. Depending on the SOP, we can automatically post the invoice, enter it as a WIP, or hold off.
Do you support E-Documents?
Yes. We support all the Shipment, Consol, Brokerage, and Payables Modules.
What is the turnaround time?
It depends on the volume of documents processed. But generally, our service level agreement looks like this for the following document or transaction types for invoice processing:
- Carrier Invoices: 1 hour (Maximum of 10 per batch)
- Broker Invoices: 4 hours
- Trucker Invoices: 6-8 hours
- Urgent Invoices: 30 mins (Maximum of 5 per batch)
How do we know what supplier docs Expedock received? Is there a feedback loop for us to check the processing steps?
There are multiple ways for us to receive files from our clients. Many of them prefer to forward the PDF or scanned copy of the document to an email address - customername@expedock.com.
You will receive email and dashboard notifications when we’ve received your files.
How do you handle multiple reference numbers for one invoice?
If there are multiple shipment numbers for an invoice, we follow the breakdown of amounts to post on which shipment number.
Otherwise, we do confirm with the customer if we will just split it equally.
Ready to Automate Your Accounting Workflows?
Let Expedock handle the hard work so that you can reallocate your time to higher-value tasks such as collections, payments, and billing.
Talk to an Expedock Consultant
Let us help you optimize business processes and deliver unrivaled customer experience to your clients.