I’m Freya, your ocean freight AI agent.
I manage your e-mail inbox, coordinate with your service partners, respond to your customers, and execute documentation & back-end office tasks.
I work hand in hand with Freight Operators from Expedock to verify my work and execute tasks I can’t do.
Freya was trained on 5 years of servicing Ocean Forwarders
25,000+
process templates
100,000+
case-specific business rules
10,000,000+
freight documents
Trusted by air, ocean, import, and export forwarders - including 4 of the top 20 logistics companies in the world
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I work across different freight milestones
Whether it’s coordinating with carriers, resolving exceptions, or optimizing workflows, I make sure each milestone is completed efficiently, so your logistics run like clockwork.
PO management
I monitor & track purchase orders from your consignees & coordinate shipment readiness alongside data reconciliation.
Booking and pick up
I coordinate pick up at the origin warehouse and execute the booking of the right sailing schedules with the ocean carrier of your choice.
Export coordination
I coordinate with the seller, truckers, ocean carriers, and customs to ensure the smooth movement of documentation & goods.
Emailing for rates
I ask for rates from your truckers and ocean carriers for a spot price or choose from an existing rates sheet based on the details of the goods.
Track and trace
I crawl the web to check on the latest update of your shipment.
Import clearance
I extract data fromcommercial invoices & packing lists then recommend the HS Code Classification to help brokerage teams
Pick up and delivery
I coordinate schedules to guarantee on-time pick-ups and deliveries, keeping everything on track.
Payables and invoicing
I ask for rates from your truckers and ocean carriers for a spot price or choose from an existing rates sheet based on the details of the goods.
This is what I can do for you across milestones
Manage your email inbox
I triage your incoming e-mails & ensure they get actioned on
Remember customer specific rules
I remember your business rules over time & follow them as needed
Coordinate with your customers and vendors
I communicate with all the stakeholders involved to keep freight moving forward
Open up files in the TMS and amends them
I receive your documents and enter the data in the systems you need
Prompt to review exceptions and resolve errors
I surface exceptions and errors for humans and prompts them to review
I work as paired unit with an Ocean Freight Operator from Expedock to ensure 100% processing accuracy.
I ask my Expedock human to review my work and execute actions that may not be possible by me yet.
With my Freight Partner from Expedock, we can give you Y% cost savings.
Expedock is building more automation products that I can access and use.
With each new tool, I can handle tasks faster, reduce errors, and adapt to the ever-changing demands of logistics. These innovations ensure I stay ahead of the curve, optimizing workflows and delivering even greater value to your supply chain.
Ready to try Freya?
Experience the power of AI in freight. Try Freya today.
Talk to an Expedock Consultant
Let us help you optimize business processes and deliver unrivaled customer experience to your clients.